FAQ

FAQ

About the Book & Ordering

Q: Where can I purchase your book?
A: You can order our book directly from our website! Simply visit the Shop page, select the book, and proceed to checkout.
Q: Do you offer an Ebook version?
A: Yes! Our Ebook is available on Amazon Kindle. If you prefer a digital copy, you can purchase it directly through Amazon.
Q: Can I purchase your book in bookstores?
A: Currently, our book is only available online through our website and select events. However, we’re working on expanding to more retailers!

Shipping & Pre-Orders

Q: How long does shipping take?
A: Orders typically ship within X business days. Delivery times vary based on location, but most orders arrive within X to X days.
Q: Do you offer international shipping?
A: At this time, we primarily ship within the U.S. If you’re outside the U.S. and would like to purchase a book, please contact us, and we’ll do our best to assist you!
Q: Where can I pre-order books for an author visit?
A: If we’re visiting your school, just fill out the Pre-Order Form, and your child’s book will be delivered at school on the event day.
Q: What’s the deadline for pre-orders?
A: Pre-orders must be placed at least two weeks before the event to ensure books arrive on time.
Q: Is there a discount for pre-ordering?
A: Yes! We offer a 10% discount on all pre-orders placed before the deadline.

Payment & Checkout

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and Apple Pay. A 3% convenience fee applies to credit card payments.
Q: Can I buy books in bulk for a classroom or library?
A: Yes! We offer bulk discounts for schools, libraries, and educational organizations. Please contact us for pricing details.
Q: Is my payment information secure?
A: Absolutely! Our website uses secure payment processing to ensure your information is safe.

Want to know more?

Q: Who is Dr. CJ Good?
A: We’re the creative duo behind these stories! While we remain behind the scenes for now, we leave hidden clues in every book we write.
Q: What’s this about riddles in your author bios?
A: Pay close attention to our author bios! Each book contains a riddle or poem revealing a small fun fact about us. With every new story, you’ll get to know us a little more. Keep reading, collecting, and solving—each book adds another piece to the puzzle!
Q: How can I stay updated on new books and events?
A: Sign up for our newsletter and follow us on Instagram @drcjgood for the latest updates, special promotions, and event announcements!

Returns & Refunds

Q: Do you accept returns?
A: Yes, we do accept returns! If you are not satisfied with your purchase, you may return the book within 14 days of receiving it.
Q: Who covers the return shipping costs?
A: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received.
Q: How do I start a return?
A: To initiate a return, please contact us at dr.cjgood@gmail.com, and we will provide you with the necessary instructions.
Q: Will I receive a refund?
A: Once we receive the returned item in its original condition, we will process your refund to the original payment method. Please allow 7-10 business days for processing.